Blogs can be so frustrating. Sometimes you just want to tweak one little thing(!) and nothing you Google is working. Things change so fast on the internet too: design trends, laws and regulations, income opportunities, your own blogging goals, etc…
Wouldn’t it make your life so much easier if there was an update you wanted to make to your blog, and all you had to do was email me and I’d take care of it for you?
So how does it work?
You sign up for a monthly retainer subscription, then when you have something you want me to do, email it to me and I’ll add it to my calendar. You can go about your blogging business while I handle the tech.
The three options are how many hours of support you would like each month: one, two, or three. (Don’t worry, when you have a professional doing the work, a lot can get done in one hour.)
Which retainer subscription works for you?
Don’t have a whole lot of monthly needs, but want quick access to me when you need two or three smaller changes each month?
Want to be sure I’m there for to-do lists that are a little longer, or for some slightly bigger projects?
If you like to change things up pretty often or have a more complex blog that you would like regular help with, this is for you!
All support packages require an email or two to make sure we’re a good fit and our schedules will work together well.
Space for the retainer service is limited, so get in touch ASAP if you’re considering it!
Have just one thing you need help with and aren’t looking for monthly support? The Quick Fix package might be perfect for you. Check it out here!
- What kinds of tasks are included in the retainer support packages?
So many things. Some commonly requested tasks are:
Font changes (averaging 20 minutes)
Adding a slider to your homepage (average 1/2 to 1 hour)
Troubleshooting broken features (time varies)
Updating sidebar widgets (average 15 minutes)
Plugin installation and setup (average 1/2 to 1 hour)
Adding opt-ins forms to your sidebar (average 30 minutes)
Creating a landing page template for your theme (average 1-2 hours)
- Do I have to sign a contract?
Nope! You can cancel your subscription at anytime.
- How does billing work?
You won’t have to worry about remembering to pay because the monthly charge will be automatically paid, unless you cancel your retainer subscription. Easy peasy.
- What if I need more time?
More time can be purchased by the hour as long as there is room in my calendar for it. OR, you can save your hours for up to three month to triple your available time (see next point).
- Does my time roll over?
Yep! Unused time will roll over for three months. The maximum time that will be available to you is three full months. If you cancel your subscription, your roll over time will also expire at the end of the month.
- How quickly will the work be done?
Depending on the extent of the job, it will usually be within 5 business days. Wednesdays are set aside for retainer clients.
Sorry, no. When you sign up I set aside hours for you in my monthly schedule, which prevents me from taking on more clients.
What’s not included?
- Design work
Web design is very different from web development (as different as interior design vs. home building) but I will be more than happy to help you tweak and refine your design if you need it.
- Writing copy
I’ll upload copy you have written, and help you tweak it if you need.
- Finding website images
Again, I’ll be happy to upload yours, or point you in the direction of great ones to choose from.
- Social media management
My favorite languages are code, and as is common with my type, we can be socially awkward.
- Social media graphics
Same as design work above.
- SEO & Google Search Console work
If we build a custom theme for you, it will be SEO-friendly, but I am not an SEO expert so I can’t advise on specifics.
- Site speed work
I can usually help with site speed, but it’s not my area of expertise; so if specific speeds down to the milliseconds are your primary concern, then I have someone great I can refer you to.